InqScribe Privacy Policy

Last updated: Jan 15, 2026. Applies to InqScribe 3.

Overview

We believe that you have a right to privacy when using our website and apps.

To the extent that we can offer you products and services without collecting your data, we do. In cases where we do collect data, we give you the right to opt-out whenever possible.

Here are details about how our website and apps handle user data:

Our Products and Services

This privacy policy relates to our InqScribe® product website, InqScribe® app, and InqScribe® Labs web services.

Version Checking

Periodically, the InqScribe app checks with our servers to find out if there is a newer version of the app available for update. No identifiable user information is collected.

Telemetry

Please refer to our Telemetry Policy for details about how we collect and use telemetry data.

License Purchases

Purchases of the InqScribe app are processed through Paddle, and are subject to their Terms & Conditions and Privacy Policy. A limited amount of the information you provide to Paddle — namely, your licensee name, email, and date of purchase — is sent to and stored by Inquirium so that we can help you retrieve lost license codes and determine eligibility for discounts on future upgrades. By completing your order, you agree that Inquirium may retain this information.

To opt-out of license record storage, contact us. Note that if you choose to have your data removed from our records, you will lose the ability to have us resend you lost license information and the ability to receive upgrade discounts.

Crash Reports

If the InqScribe app crashes, you have the option of sending a bug report that provides us with technical information to help troubleshoot problems. In the bug report window, you have the option of including system information, which may contain details such as operating system, available RAM, USB connected devices, and app settings. Note that your app settings may include custom Snippet text.

Labs Transcript Uploads

Users of our Labs website may voluntarily upload InqScribe transcript files in order to convert them to alternate transcript formats. Our servers process information within the uploaded transcripts in order to convert their format and provide a downloadable file. None of this information is stored on our servers.

Website Logging

Our website uses standard logging, which may include IP addresses, to keep servers running smoothly.

Website Cookies

The InqScribe website does not use third-party cookies. However, FreshDesk, our support site, does use cookies. Please refer to FreshDesk Cookie Policy for more information.

Third-Party Services Used

Data Not Collected

The InqScribe app runs locally on your computer. When you save an InqScribe transcript, it is saved as a local file in the location you specify. Transcript files include the content you type, timecodes, and file path information to reference your media file. The InqScribe app does not save copies of your audio or video content.

InqScribe does not store or share any of your data with any AI models or services, nor is any of your data used to train AI models.

The InqScribe Labs website does allow you to upload transcripts for conversion to alternate formats, but we don't save them anywhere.

Opting Out

We respect your right to make choices about the ways we collect and use information about you. Here is a summary of the ways you can opt out of the data collection practices described above.

InqScribe Version Checking

At any time, you can disable version checking via the app's preferences. If you chose to disable version checking, the app will not automatically notify you when there is a new version available. To opt-out of version checking, open the InqScribe app's Preferences pane and uncheck "Automatically Check for Updates."

InqScribe Telemetry

To opt-out of telemetry, open the InqScribe app's Preferences pane and uncheck "Share Anonymous Usage Data."

InqScribe License Information

At any time, you can request that we delete the personal data we retain. If you choose to have your data removed from our records, you will lose the ability to have us resend you lost license information and the ability to receive upgrade discounts. To opt-out of license record storage, contact us.

InqScribe Website

The InqScribe website does not collect any personal information.

Email List

At any time, you may unsubscribe from our mailing list by using the unsubscribe link in the footer of any marketing announcement email you receive from us, or via the MailChimp-hosted list unsubscribe page. If you need our help, you can contact us and we will remove you from our distribution list.

Questions and Feedback

We take user privacy seriously. If anything is unclear, we're more than happy to discuss our data practices and policies with you. Please contact us if you have any questions or feedback.