InqScribe Support

Help is available in three places...

Knowledge Base

Search our Knowledge Base for up-to-date answers to your most common questions.

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User Guide

Read the User Guide for more in-depth explanations of features. This is the same documentation you'll find in the InqScribe app.

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Blog

Read our blog for articles with the latest tips, tricks, and announcements.

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We pride ourselves on answering your questions ourselves. It’s how we know how to make Inqscribe better.

FAQ

Can InqScribe automatically transcribe my audio and video files?

Yes! InqScribe now includes support for the Whisper transcription model, an advanced AI-based automatic speech recognition (ASR) system.

Are there any per-minute charges for using automatic transcription?

No. Once you have a valid InqScribe license, you can transcribe unlimited minutes at no extra cost.

Is any of my data sent to the cloud for transcription?

No. All transcription is done locally on your computer. Your media stays private, secure, and is never used to train the AI.

Can I choose between different AI models?

Yes. InqScribe allows you to select from a variety of AI models so you can find the one that performs best for your specific media. InqScribe provides 3 basic models that you can explore, or you can download additional models from Hugging Face.

What kind of AI does InqScribe use?

InqScribe uses OpenAI’s Whisper. It is a machine learning model, designed for automatic speech recognition (ASR).

Are multiple languages supported?

Yes. Whisper supports a number of different languages, including transcriptions of multiple languages in the same transcript, as well as some language translation. If you would like more information on how Whisper works, visit the Whisper GitHub page.

Can I edit my transcript directly in InqScribe?

Absolutely. You can review, edit, and refine your transcript using InqScribe’s integrated media window and timecode tools.

Can I add notes or comments to my transcript?

Yes. InqScribe offers freeform transcripts, meaning you can add notes or edits anywhere you like—no rigid formatting required.

Is automatic transcription 100% accurate?

No automatic speech recognition system is perfect. See Tips, below, for more information.

Does InqScribe support speaker identification?

Speaker identification is not supported at the moment. But you might find that some Whisper models will mark voice changes. This is something we will look into in the future.

Troubleshooting

I've installed .NET 8 but InqScribe does not recognize it.

If you have installed .NET 8 on your Windows computer but InqScribe does not seem to recognize that .NET 8 is installed, you probably need to install .NET for both `ARM64` and `x64`.

Missing System Requirements

Please visit the InqScribe 3 and .NET 8 page and download and install both of these .NET installers:

  • Intel CPU (x64)
  • ARM CPU (arm64)

This is a known issue in our current beta. We will be fixing this in a future release.

I'm getting a `Transcription Failed` message.

There is a known bug in the current beta that results in a `Transcription Failed` message when using a Windows computer with an ARM processor. e.g.

Transcription Failed
Job Name	declaration_of_independ.mp3 icon
Model	ggml-tiny.bin
Media	declaration_of_independ.mp3 icon
Media Duration	0s
Transcribed at	Jan 9, 2026, 5:26:38 PM
View Raw Output
Close Transcription
Log
Job: transcribe file:///C:/Users/Ben/Downloads/declaration_of_independ.mp3 using model "ggml-tiny.bin"


"C:\Users\Ben\AppData\Local\Programs\InqScribe\InqScribe Resources\wav-trans.exe" "C:\Users\Ben\Downloads\declaration_of_independ.mp3" "C:\Users\Ben\AppData\Local\Temp\rbtFE18.tmp"

You must install .NET to run this application.

App: C:\Users\Ben\AppData\Local\Programs\InqScribe\InqScribe Resources\wav-trans.exe
**Architecture: x64**
App host version: 8.0.19
**.NET location: Not found**

Learn more:
https://aka.ms/dotnet/app-launch-failed
    

Note the two messages:

  • `Architecture: x64`
  • .NET location: Not found`

The workaround is to install .NET for both `x64` and the `ARM64`. Please visit the InqScribe 3 and .NET 8 page and download and install both of these .NET installers:

  • Intel CPU (x64)
  • ARM CPU (arm64)

This is a known issue in our current beta. We will be fixing this in a future release.

I’m seeing a lot of repetitions in my transcript. Why is that?

This is a known issue with Whisper. While improvements are underway, here are a few things you can try:

  • Experiment with different models, both smaller and larger. Larger models are not always better; results may vary.
  • Repetitions are often caused by long pauses in the audio. Try splitting your media into shorter segments or removing long pauses to improve results.

Transcription Tips

Here are some tips to help get the best transcription results from InqScribe.